NOTABLE WEB - Support Center

When trying to add an addon domain, or parked domain, you might run across a 'Park Wrapper Error'.

Here are some common errors, and how to fix them:

Error from park wrapper: domainname.com is already configured.

This means that a DNS Zone File already exists for this domain. If you have WHM, simply go to Delete a DNS Zone and remove the domain name you are trying to add. Otherwise, Notable Web can help you resolve this.

Error from park wrapper: Using nameservers with the following IPs.... Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server.

This means you still need to point the domain name to the server before you can add it. If you want to bypass this error, please email support@notableweb.com to tell us about the problem.

Error from park wrapper: Unable to find out which user owns the parked domain

To solve this error message (usually received when attempting to remove a parked domain name), simply try adding the domain name to the Addon Domains section of cPanel. It will error out. After you receive the error message, go into the Parked Domains section of cPanel and remove the domain name.

Error from park wrapper: domainname.com is owned by another user

This means the domain name is already setup with hosting on your server, under a different user's account. Perhaps they own the domain and you do not. Otherwise, contact Notable Web and we will look into the issue.